Privacy Policy

We hold the information a member gives the club: name, mailing address, email address, mobile telephone number, the date they joined, and any club office they hold. Members may add a photograph. If a member claims an expense back from the club, we hold the receipt they submit.

From members of the public we collect only what they type themselves: a name and mobile number if they sign up for community event alerts, or a name and contact details if they sign up for one of our events. We collect nothing else from the public, and the member portal itself remains open only to people already on the club’s roster.

We use it to run the club: to tell members about meetings and service projects, to send the sign-in code that lets a member into the portal, to keep the roster the club is required to keep, and to keep the club’s books. A community alert subscriber’s name and number are used for one thing only — texting them about Grand Terrace events, at most four times a year. We do not use it for advertising, and we do not profile members.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal data exclude text messaging originator opt-in data and consent; this opt-in information will not be shared with, sold to, or rented to any third parties under any circumstances.

We use service providers to deliver messages and to host the portal — currently Twilio for text messages, Resend for email, Supabase for the database, and Vercel for hosting. They act on the club’s instructions and may not use members’ information for their own purposes.

Message frequency. Members receive roughly two to six text messages a month, depending on what the club has on. Residents subscribed to community event alerts receive up to 4 text messages a year. Message frequency varies.

Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help. Carriers are not liable for delayed or undelivered messages.

As a chartered Lions club, we report membership to Lions Clubs International and to our district as membership records require. That reporting does not include mobile opt-in data.

“As long as we need it” is not an answer anybody can check, so this is what the club actually does:

• Membership records— while you are a member, and for two years afterwards so the club can answer questions about your time with it. Then removed.
• Financial records, including expense receipts and dues history — seven years, which covers the retention periods that apply to the club’s filings and to its 501(c)(3).
• Bank account and transaction data— kept while the connection is in place and for as long as the financial records it supports. Removing a bank connection revokes the club’s access at the bank immediately.
• Text message sign-ups— kept while you are subscribed. If you opt out, the record of your opting out is kept rather than deleted, because that is what answers a carrier complaint later. You can ask for it to be removed entirely.
• Sign-in records— kept for 90 days for security, then removed. Internet addresses in them are stored hashed, never in the clear.

You may ask at any time for information the club is not required to keep to be corrected or deleted. Write to the address at the end of this policy.

The portal requires a sign-in code sent to the member; there are no passwords to be guessed or reused. Records are protected so that each member sees only what their role in the club allows — expense receipts and financial records, for example, are visible only to the member who submitted them and to the club’s treasurer.

A member may stop text messages at any time by replying STOP, by changing it in the portal, or by asking an officer. The same is true of club emails. A member may ask to see or correct what the club holds about them by writing to the address below.

The portal is for adult club members. We do not knowingly collect information from children.

This policy is reviewed at least once a year, and whenever the club starts doing something new with information. If it changes we post the new version here with a new effective date.

Questions about this policy, or about what the club holds about you: info@gtlions.org.

See also our SMS Terms of Service.